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  • 28%
increase in agreements
  • £650,000
saving in annual application support costs
Quote and approval portal
  • 33%
increase in customer ticket completion
  • 35%
reduction on customer calls
Next customer service app
  • 9%
increase in revenue
  • 5%
increase in add-to-carts
  • £500,000
Additional annual revenue
Website improvements
  • 26%
reduction in annual support calls
  • £725,000
saving in annual support costs
Plusnet customer portal
  • 42%
increase in conversions
  • £250,000
saving in website customer support costs
Website redesign and build
  • 200%
increase in monthly sales
Website redesign

How can I help?

Let’s see if I can help you increase revenue, cut costs or cost-effectively explore new ideas.

Get in touch

David Shepherd © 2025